Returns & Exchanges
At Euclids Pottery Store, we want you to be completely satisfied with your handcrafted ceramics. If your purchase isn't a perfect fit for your home, we offer a 30-day window for returns and exchanges on all non-custom pieces.
Return Process
- 1.Initiate Your Request
Contact our support team within 30 days of delivery with your order number and a photo of the item to receive a return authorization.
- 2.Secure Packaging
Carefully wrap the pottery in its original protective padding and double-box the item to ensure it remains safe during transit.
- 3.Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
- 4.Quality Inspection & Refund
Once our artisans inspect the returned piece for damage, we will issue a full refund to your original payment method within 5-7 business days.